Privacy Policy

Miller Home Inspection, LLC
Privacy Policy
Effective date: 08/26/26 — millerhi.com

Miller Home Inspection, LLC (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us through our website, millerhi.com, and through our marketing and lead-generation activities, including forms used in our online advertising. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

1. Information We Collect
We may collect the following types of information when you visit our website, request a quote, schedule an inspection, or submit a form through our advertising (including Google lead form ads):
* Contact information you provide, such as your name, phone number, email address, and property address.
* Details about the inspection you are requesting, such as property type, square footage, and preferred scheduling.
* Communications you send us, including messages, emails, and phone call information.
* Technical and usage information collected automatically when you visit our website or interact with our ads, such as IP address, browser type, device information, pages viewed, and general location, typically gathered through cookies and similar tracking technologies (for example, Google Analytics and Google Ads).

2. How We Use Your Information
We use the information we collect to:
* Respond to your inquiry and schedule, perform, and follow up on home or commercial inspections.
* Communicate with you about appointments, reports, invoices, and customer service matters.
* Operate, maintain, and improve our website and services.
* Measure and improve the performance of our advertising, including Google Ads campaigns, and to understand how visitors find and use our site.
* Comply with legal obligations and protect the rights, property, and safety of our business, our clients, and others.
We do not sell your personal information to third parties.

3. How We Share Information
We may share information with:
* Service providers who help us operate our business, such as our inspection report and scheduling software (e.g., Spectora), payment processors, email and communications providers, and website hosting providers. These providers are only permitted to use your information to provide services to us.
* Advertising and analytics platforms, such as Google, which help us measure ad performance. These platforms may use cookies or similar technologies subject to their own privacy policies.
* Legal or regulatory authorities, if required by law, subpoena, or other legal process, or to protect the rights, property, or safety of Miller Home Inspection, LLC, our clients, or the public.

4. Cookies and Tracking Technologies
Our website and advertising may use cookies, pixels, and similar technologies to recognize your browser, remember preferences, and measure the effectiveness of our marketing, including ads served through Google Ads. You can control cookies through your browser settings; disabling cookies may affect how our website functions.

5. Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, including to provide our services, maintain business and inspection records as required by applicable law or professional standards, and resolve disputes.

6. Your Choices
You may contact us at any time to:
* Ask what personal information we have collected about you.
* Request that we correct or update your information.
* Request that we delete your information, subject to our legal and recordkeeping obligations.
* Opt out of marketing communications by following the unsubscribe instructions in our emails or by contacting us directly.

7. Children’s Privacy
Our website and services are intended for adults and are not directed to children under 13. We do not knowingly collect personal information from children.

8. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or regulatory reasons. The “Effective date” above indicates when this policy was last revised.

9. Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us:
* Miller Home Inspection, LLC
* Website: millerhi.com
* Email: office@millerhi.com
* Phone: 618-303-9109